Job Vacancy: Technical Support Advisor
Come work for us
19.11.21
We are looking for an application support advisor for our support team based at our head office in central Bristol.
Application deadline: 24/11/2021
Employer Details
With more than 30 years’ experience, Planglow is a well-established business, providing clients in the food industry with branded labels that are overprinted with its groundbreaking web based application, alongside compostable packaging for their grab-and-go products.
About The Role
We are looking for an application support advisor for our support team based at our head office in central Bristol. Your role will be to assist customers with any issues relating to our bespoke labelling application alongside testing and offering ideas and suggestions on how to improve it. You will also be responsible for assisting with any in-house technical issues, plus the opportunity to be involved in a multitude of projects moving forward.
You will need to be someone who is happy to help others with a friendly disposition. A confident problem solver with the ability to explain technical aspects to users of different competencies. A good understanding of the Windows OS is essential and Mac OS would be advantageous.
Benefits
We can offer a salary of £19,000 - £23,000 per annum depending on experience.
Upon completion of the probation period, we can offer the ability to work from home for 2 days a week.
Pension – up to 5% match.
25 days holiday + bank holidays (increases by 1 day/year after working there for 5 years. Maximum of 5 extra days.
Training & development opportunities.
A great working environment within a well-established company.
A friendly and supportive team.
37.5 hrs per week, central Bristol location.
Expected start date: 01/12/2021
Job Types: Full-time, Permanent
Salary: £19,000.00-£23,000.00 per year
Schedule: Monday to Friday
COVID-19 considerations: Extra COVID measures have been put in place.
Work remotely: No
How to apply
Application deadline: 24/11/2021
