Cookie Policy
Last updated 6 May 2026
This Cookie Policy explains how Planglow ("Company", "we", "us", or "our") uses cookies and similar technologies to recognise you when you visit our websites at planglow.com ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What is a cookie?
A "cookie" is a small piece of data stored on your device when you visit a website or app. Cookies help us learn which areas of the website are useful and which areas need improvement.
To the extent any personal information is collected through cookies or similar technologies, our Privacy Policy applies and complements this Policy.
Please note that cookies can't harm your computer. We don't store personally identifiable information as we do not ask for this on our site, but we do use encrypted information gathered from cookies to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant content to show you when you're browsing.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below.
What types of cookies exist?
Cookies are categorised:
1. According to the entity that controls the device or domain through which the cookies are sent:
First-party: those sent to the user's computer, terminal or device from a computer, device or domain controlled by the editor (us) and from which the services are provided.
Third-party: those sent to the user's computer, terminal or device from a computer, device or domain that is not managed by the editor (us), but by a third party.
2. According to the lifespan of the cookie:
Session cookies: those designed to collect and store information while the user visits and uses a website or app.
Persistent cookies: those in which the information is still stored and may be accessed and processed for a period defined by the person responsible for the cookie, which can vary from a few minutes to several years.
3. According to the purpose of the cookie:
Essential: Essential cookies enable you to navigate the website or app, and to use its services and features. Without these necessary cookies, the website or app will not perform as smoothly for you as we would like it to, and we may not be able to provide the website or app, or certain of its services or features.
Customisation/preference: Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customise the website or app accordingly.
Advertising: Advertising cookies are set to display targeted promotions or advertisements based upon your interests on the website or app, or to manage our advertising. These cookies collect information about your activities on the website, app and other sites to provide you with targeted advertising.
Social Media: Social media cookies collect information about social media usage.
Analytics: Analytics cookies collect information about your use of the website or app, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the website, help us record any difficulties you have with the website or app, and help us assess the effectiveness of our services. This allows us to see the overall patterns of usage on the website or app, rather than the usage of a single person. We use the information to analyse website traffic, but we do not examine this information for individually identifying information.
How does Google use your data?
Find out more here: https://business.safety.
Google Analytics:The GA4 JavaScript tags use first-party cookies to distinguish unique users as well as unique sessions from a single user. These libraries do not require you to set cookies to transmit data to Google Analytics.
Browsers enforce limitations on the lifespan of first-party cookies if a user does not make a return visit (maximum of 400 days for Chrome and 7 days for Safari).
Google Ads Manager: We use Google Ad Manager to deliver advertising. In order to do this Google may collect or receive information about you. You can opt out and find further information about Google by following this link:
https://policies.google.com/privacy
Which cookies do you use?
Essential
These cookies are strictly necessary for your website to properly function, and therefore cannot be disabled by your users.
| Cookie | Domain | Description | Duration |
|---|---|---|---|
| SESSION_TOKEN | planglow.com | Used to store the items saved in your shopping basket. | one month |
| rc::a | google.com | This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks. | never |
| rc::c | google.com | This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks. | session |
Advertising
These cookies are used to make advertising messages more relevant to users. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on user interests.
| Cookie name | Description | Country |
|---|---|---|
| _fbp | Facebook tracking pixel used to identify visitors for personalised advertising. | United States |
LinkedIn Ad Analytics
| Cookie name | Description | Country |
|---|---|---|
| bcookie | Used to optimise the range of advertising on LinkedIn | United States |
| Cookie name | Description | Country |
|---|---|---|
| UserMatchHistory | These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. | United States |
| lidc | These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. |
Google Analytics
We use GA4 analytics to improve our website. The following table describes each cookie set by GA4 JavaScript tags.
| Cookie name | Default expiration time | Description |
|---|---|---|
| _ga | 2 years | Used to distinguish users. |
| _ga_<container-id> | 2 years | Used to persist session state. |
We have linked our GA4 to our Google Ads account. GA4 JavaScript tags set additional cookies used to provide Google Ads with a more reliable way to measure interactions customers have with your business. For more details on these cookies, see Google's advertising and measurement cookies.
Newsletter
| Cookie name | Description | Country |
|---|---|---|
| seen-newsletter-popup | Mailchimp newsletter signup popup | Ireland |
Social
If you take the opportunity to 'share' Planglow content with friends or colleagues through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
These cookies are used to enable users to share pages and content that they find interesting on our website through third-party social media platforms. These cookies may also be used for advertising purposes.
LinkedIn Ad Analytics
| Cookie name | Description | Country |
|---|---|---|
| bscookie | Cookie used for Sign-in with LinkedIn and/or for LinkedIn follow feature on third party websites | United States |
How can you control the use of cookies (revocation and removal of cookies)?
You can refuse or accept cookies at any time through the settings on your browser. Please note that if you disable cookies on your device you may not be able to access certain sections of our website or app, because not all features may operate as intended. An alternative may be to browse using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" in Internet Explorer, "Private Browsing" in Firefox and Safari). If you use these settings, the website or app will continue to drop cookies and should operate as normal. Once you end your session (by closing the browser), all cookies dropped during this session will be destroyed.
Alternatively, the 'Help' menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of the website's essential features, we recommend you leave them turned on. For additional information on how to set up the main browsers in order to configure the cookies, you may access the following links:
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies.
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.
- Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB.
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac.
The aforementioned links are not edited, controlled, maintained or supervised by us. Thus, we are not responsible for the content of said websites.
Most mobile devices provide you control over tracking for advertising purposes via the “Limit Ad Tracking” setting (more specific information for iOS devices here) or the “Opt out of Interest-Based Ads” setting (more specific information for Android devices here).
A guide to behavioural advertising and online privacy has been produced by the Internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.
Additionally, you may visit aboutcookies.org or allaboutcookies.org (which is run by the Internet Advertising Bureau Europe) for further information about cookies, including the cookies installed in your device and how to configure and remove them.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
We're giving you this information as part of our desire to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. If you have any questions or you are unsure about anything you have read here please contact us and we'll do our best to help.
If you have any questions about our use of cookies or other technologies, please email us at info@planglow.com or by post to:
Suite 6A1Whitefriars, Lewins Mead
Bristol
BS1 2NT