“The packaging offers an earthy, sophisticated look, while the deli paper comes in these exciting vibrant colours, our customers notice them too and we’ve been delighted with their comments. Planglow definitely has a good understanding of our business and customers however, it’s the quality of Planglow’s products that has been the most important thing for us and our brand.
We have a standard compost bin of around 320 litres, it takes around a week or two for food and packaging to reduce down (on its own the packaging would take longer but the food waste speeds up the process). Composting has been great for our family as we can see our waste being transformed. It’s magical to see it turning into something new and the kids love getting involved too.
We want to show that it’s no effort to go green and that we are here to help. What’s more, when given the option to go compostable, our customers’ response is usually very positive. That said, I didn’t ever want to push it down people’s throats or for customers to feel that we’re being preachy. For me it’s more subtle than that - I want to show people that we can run a smart, successful, sustainable food business without diminishing the quality or raising costs. We’re not looking to make people feel guilty, only to make them feel good about what’s being done.”
Sian Penton, Co-Owner, Coffee Exchange